Operational Excellence for Freight Forwarders

  • “Why Working Capital is Everyone’s Problem — and How to Fix It”

    Part 2 – Whose Fault Is It Anyway?

    When companies run into working capital problems, fingers usually point at Finance.

    But most issues start upstream—in Sales and Operations.

    🔸 Sales gives generous credit terms
    🔸 Operations invoices late
    🔸 Finance is left reconciling a mess

    Common problems:

    • Incorrect or late invoicing
    • No follow-up on AR
    • Sales chasing revenue, not cash
    • Finance issuing too many credit notes due to rushed billing
    • Operations skipping SOPs or waiting till month-end

    Truth is: Working capital is a shared responsibility.
    Sales, Ops, and Finance must be aligned—or your SOA becomes a mess, and cash stops flowing.

    In Part 3, I’ll show how digital tools, automation, and AI can clean up the chaos and get cash flowing again.

    #WorkingCapital #CashFlow #Digitization #AIinFinance #OCR #RPA #FinanceTransformation #BusinessEfficiency #DigitalOperations #mmlogistix

  • “Why Working Capital is Everyone’s Problem — and How to Fix It”

    Part 1 – What Is Working Capital, Really?

    Working capital isn’t just a finance metric—it’s the lifeblood of your daily operations.

    You need it to:

    • Pay fixed costs like salaries, rent, transport
    • Cover variable costs like vendor payments, port charges, taxes
    • Handle the unexpected—like booking a charter or paying urgent duties

    What it’s not for:
    🚫 Buying trucks
    🚫 Hiring new staff
    🚫 Building warehouses

    Those are investments—and should be funded through excess cash or loans, not your daily working capital.

    Bottom line: If you don’t manage it properly, even profitable companies can struggle to pay their bills.

    👉 In Part 2, I’ll cover why working capital problems happen more often than you think—and whose fault it really is.

    #WorkingCapital #CashFlow #Digitization #AIinFinance #OCR #RPA #FinanceTransformation #BusinessEfficiency #DigitalOperations #mmlogistix

  • “Why Working Capital is Everyone’s Problem — and How to Fix It”

    Intro to the 3-Part Series:

    Working capital isn’t just a finance issue. It’s a company-wide discipline that involves sales, operations, and finance working together to ensure cash flows smoothly through the business. In this 3-part series, we explore:

    1. What working capital really is
    2. Why companies struggle with it
    3. How digital tools and automation can fix it

    #WorkingCapital #CashFlow #Digitization #AIinFinance #OCR #RPA #FinanceTransformation #BusinessEfficiency #DigitalOperations #mmlogistix