“Why Working Capital is Everyone’s Problem — and How to Fix It”

Part 2 – Whose Fault Is It Anyway?

When companies run into working capital problems, fingers usually point at Finance.

But most issues start upstream—in Sales and Operations.

🔸 Sales gives generous credit terms
🔸 Operations invoices late
🔸 Finance is left reconciling a mess

Common problems:

• Incorrect or late invoicing
• No follow-up on AR
• Sales chasing revenue, not cash
• Finance issuing too many credit notes due to rushed billing
• Operations skipping SOPs or waiting till month-end

Truth is: Working capital is a shared responsibility.
Sales, Ops, and Finance must be aligned—or your SOA becomes a mess, and cash stops flowing.

In Part 3, I’ll show how digital tools, automation, and AI can clean up the chaos and get cash flowing again.

#WorkingCapital #CashFlow #Digitization #AIinFinance #OCR #RPA #FinanceTransformation #BusinessEfficiency #DigitalOperations #mmlogistix